Your customers ask on your own domain. Your team answers once, and Google and AI serve that answer to everyone who comes next.
Free to start. No credit card. Live in five minutes.
Can I connect the portal to our own domain?
Yes. Point answers.acme.com at us and the portal serves from your domain, SSL included. Nothing changes for your customers.
Can I connect the portal to our own domain?
Where do I find my API key?
Does the mobile app support push notifications?
A ticket helps one person, then it is gone. A Forumcat answer becomes a page that keeps helping everyone who comes next: the next customer, Google, and the AI assistants they ask.
Your questions and answers live on your domain, under your brand, and export any time. No lock-in. Encrypted, isolated per tenant, and built for the security review your team runs.
Start free. Upgrade when you are ready.
The smallest plan is five dollars on purpose: enough to keep spam and throwaway portals out, so every portal here is real.
You won't be charged by page views or active users, ever.
| Feature | Free trial$0 · 14 days | Starter$5 / month | Pro$99 / month | EnterpriseCustom |
|---|---|---|---|---|
| Portal & branding | ||||
| Public Q&A portal | ✓ | ✓ | ✓ | ✓ |
| Forumcat subdomain | ✓ | ✓ | ✓ | ✓ |
| Your own custom domain + SSL | ✓ | × | ✓ | ✓ |
| Custom logo, colors, background | ✓ | ✓ | ✓ | ✓ |
| Read answers without an account | ✓ | ✓ | ✓ | ✓ |
| Mobile-first, responsive on any device | ✓ | ✓ | ✓ | ✓ |
| Multiple portals | × | × | × | ✓ |
| Your team | ||||
| Team seats | Unlimited | 3 | Unlimited | Unlimited |
| Roles (owner, admin, agent, member) | ✓ | ✓ | ✓ | ✓ |
| SSO / SAML | × | × | × | ✓ |
| SCIM provisioning | × | × | × | ✓ |
| Custom sign-up & branded auth | × | × | × | ✓ |
| Questions & content | ||||
| Questions included | Unlimited | 5,000 | Unlimited | Unlimited |
| Media storage | 50 GB | 5 GB | 50 GB | Custom |
| Categories & tags | ✓ | ✓ | ✓ | ✓ |
| Private questions & categories | ✓ | ✓ | ✓ | ✓ |
| Community answers (customers help each other) | ✓ | ✓ | ✓ | ✓ |
| Accepted answers & curation | ✓ | ✓ | ✓ | ✓ |
| Import existing knowledge base, wiki & docs | ✓ | × | ✓ | ✓ |
| Found by search & AI | ||||
| Server-rendered pages | ✓ | ✓ | ✓ | ✓ |
| Schema.org QAPage structured data | ✓ | ✓ | ✓ | ✓ |
| Per-portal sitemap | ✓ | ✓ | ✓ | ✓ |
| Ranks on Google & search | ✓ | ✓ | ✓ | ✓ |
| Cited by AI assistants & chatbots | ✓ | ✓ | ✓ | ✓ |
| Custom analytics script | ✓ | × | ✓ | ✓ |
| Developer | ||||
| REST API + OpenAPI | ✓ | ✓ | ✓ | ✓ |
| MCP server | ✓ | ✓ | ✓ | ✓ |
| Bring your own AI agent | ✓ | ✓ | ✓ | ✓ |
| Webhooks | ✓ | × | ✓ | ✓ |
| Analytics | ||||
| Built-in analytics | ✓ | ✓ | ✓ | ✓ |
| Content-gap report (searches with no result) | ✓ | ✓ | ✓ | ✓ |
| Security & compliance | ||||
| Encryption in transit & at rest | ✓ | ✓ | ✓ | ✓ |
| Per-tenant isolation | ✓ | ✓ | ✓ | ✓ |
| Append-only audit log | ✓ | × | ✓ | ✓ |
| Data export, no lock-in | ✓ | ✓ | ✓ | ✓ |
| ISO 9001 · ISO 27001 · SOC 2 · GDPR | ✓ | ✓ | ✓ | ✓ |
| Uptime SLA | 99.9% target | 99.9% target | 99.9% target | Contractual |
| Custom DPA & contracts | × | × | × | ✓ |
| Security review support | × | × | × | ✓ |
| Support | ||||
| Docs & community | ✓ | ✓ | ✓ | ✓ |
| Email support | ✓ | ✓ | ✓ | ✓ |
| Priority support | ✓ | × | ✓ | ✓ |
| Dedicated support & onboarding | × | × | × | ✓ |
The free trial unlocks Pro-level features for 14 days. Enterprise features (SSO, SCIM, multiple portals, SLA, dedicated support) are not part of the trial.
Is Forumcat hosted, or do we have to run a server?
Fully hosted. There is no server to run and no plugins to maintain. You sign up and your portal is live in minutes on your own domain, with SSL managed for you.
How is this different from a helpdesk?
A helpdesk closes tickets in private, one customer at a time. Every Forumcat answer becomes a public page that keeps helping the next person who searches. Many teams run both: the helpdesk for one-to-one, Forumcat for the answers everyone needs.
Can our customers answer each other’s questions?
Yes, and that is the point. Any signed-in customer can post an answer, and your team curates: mark the best reply accepted and it pins to the top. The portal gets smarter without more headcount.
Will our answers show up in Google and AI assistants?
Every public thread is server-rendered with QAPage structured data, a canonical URL, and a sitemap entry. That is exactly what search engines and AI assistants read, so your answers can rank and get cited.
Why is the cheapest paid plan $5?
It keeps the junk out. Free-forever forum tools fill up with throwaway spam portals. A small card payment stops that cold, so every portal here is real. You still try everything free for 14 days first.
What happens if we downgrade?
Nothing is deleted. Existing questions stay readable and answerable. Only new questions pause until you make room or move back up.
Give it a good place to land.
Free to start. No credit card. Live in five minutes.
