Hosted support forum & Q&A portal

Answer once.
Help forever.

Forumcat is a hosted support forum and Q&A portal that goes live in minutes. No server, no Docker, flat pricing. It runs on your own domain, and every answer becomes a page that Google, AI assistants, and chatbots can find before the next customer writes in.

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No credit card to start. Live in five minutes.

✓Live in minutes✓No server or Docker✓Flat pricing, no per-user fees
answers.acme.com › connect-own-domainLive
MK
Maya K. · asked 2 days ago · setup

Can I connect the portal to our own domain?

✓ Accepted answer
Acme Team

Yes. Point answers.acme.com at us and the portal serves from your domain, SSL included. DNS takes about five minutes, and nothing changes for your customers.

Found on Google
Can I connect the portal to our own domain? · Acme Answers
answers.acme.com › questions › connect-own-domain
Cited by AI assistants

“According to Acme’s help portal, you can point answers.acme.com at Forumcat and it serves from your own domain, SSL included.”

This is a live demo running on Forumcat. Anyone can read the answers without signing in. Ask a question and it becomes a real, findable page.

Why we built it

Most forum software is broken

A support forum is a good idea. The software built to run one usually isn’t. It’s priced to punish growth, invisible to search, a project to set up, and somehow still hard for your own customers to use. Here is what the incumbents get wrong, and what we did instead.

What everyone else ships

The broken parts

  • ✕Priced to punish growth. Per seat, per agent, per active user, per page view. The more your community helps, the bigger the bill.
  • ✕Walled gardens. Community platforms lock answers away where Google, AI assistants, and chatbots never see them.
  • ✕SEO bolted on, if at all. Client-rendered threads, no structured data, no sitemap. Invisible to search and to LLMs.
  • ✕Answers die in private tickets. Helpdesks close the loop in an inbox, so you answer the same question forever.
  • ✕A project to set up, a job to run. A migration, a full-time admin, and a config maze before anyone asks a single question.
  • ✕Even your customers can’t get in. Forced account creation, email verification, yet another password. A chunk of them give up before they ask.
  • ✕Miserable on phones. Half your customers are on mobile, and the old engines render like a cramped desktop site. Pinch, zoom, tap the wrong thing, give up.
  • ✕Dated and hard to link to. The old forum engines look like 2005 and read like a spam folder.
  • ✕Your data on their platform. Export is an afterthought and lock-in is the business model.
So we fixed it

The Forumcat way

  • ✓Flat pricing, no traffic tax. Never per page view or per active user.
  • ✓Built to be discovered. Public by default and readable by Google, AI assistants, chatbots, and search.
  • ✓SEO and structured data, native. Server-rendered with Schema.org QAPage, canonical URLs, and a per-portal sitemap on day one.
  • ✓Answers become permanent pages. One reply keeps working for every customer who comes after.
  • ✓Live in five minutes. No migration, no admin, no config maze.
  • ✓Public to read, easy to ask. Anyone reads every answer without an account. Customers sign in only to post, with Google or one-tap email.
  • ✓Built mobile-first. Fast and thumb-friendly on any phone, which is where most of your customers actually are.
  • ✓Self-improving. Customers answer each other and your team marks the best. Smarter without more headcount.
  • ✓Yours, end to end. Your domain, your brand, your data. Export any time.
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Support that compounds

Write the answer once. It keeps working after that.

A ticket helps one person, then it’s gone. A Forumcat answer keeps getting found: by the next customer, by search, and by the AI assistants they ask instead.

A support ticket

Helps one person. Then it’s gone.

Answered in private, filed in an inbox, gone the moment it closes. The next customer with the same question starts over, and so does your team.

✕Closed. Not searchable. Not public. Asked again next week.
A Forumcat answer

Answered once. Found for good.

The same reply becomes a public, structured page. Everyone who goes looking finds it, however they search.

The next customer, before they open a ticket
Google and search, structured for rich results
AI assistants and chatbots, cited as the source
STEP 01

A customer asks

They sign in with Google or email and post to your portal. Spam stays out, real questions get in.

STEP 02

Your team or the community answers

Agents reply from a shared dashboard, and other customers can add answers too. Your team marks the best one and it pins to the top.

STEP 03

The answer becomes a findable page

Server-rendered and structured, on your sitemap. Ready for Google, AI assistants, and the next customer’s search.

What makes it different

Everything a support forum should have had

On your domain

Point your own domain or subdomain at us, with SSL handled for you. Your brand, not ours.

answers.yourco.com

Found by search and AI

Server-rendered with Q&A structured data and a per-portal sitemap. Google, AI assistants, and chatbots can surface and cite your answers.

A forum that improves itself

Customers answer each other, and your team marks the best. The knowledge base grows without more headcount.

Private when it matters

Mark any question private, or make whole categories private by default. Only the asker and your team see them.

API, MCP, and your own AI agent

Everything the dashboard does, the REST API and MCP server do too. Plug in your own AI agent to draft answers, triage questions, and automate the busywork.

Analytics built in

Views per question, and the searches that found nothing. A running list of what to write next.

Flawless on a phone, not just a desktop

Most forum software falls apart on mobile. You pinch, you zoom, you tap the wrong thing, you give up. Forumcat is built mobile-first, so the portal stays fast and thumb-friendly on any screen. That matters, because that is where most of your customers actually are.

Categories and tags that keep everything in its place

Organize the portal by product, by release, by topic. Customers ask a product-wise question or an update-wise one and land in the right category, so the right people answer and the next person finds it fast.

# billing# v3-release# setup# integrations# mobile-app
Pro plan and up

Bring your existing knowledge base, wiki, and docs

Already have answers sitting in Notion, Confluence, a help center, or a pile of internal docs? Import them, and every page becomes a public, structured, findable answer from day one. No copy-paste, no starting from scratch.

NotionConfluenceZendeskGoogle DocsMarkdown
See it in action

The portal, the dashboard, the data

Drop product screenshots into the slots below. Each one is sized and labeled, ready to replace.

PrimaryPublic portal, a live Q&A threadA real accepted-answer page on a customer’s domainupload · 1600 × 1100
ScreenshotShared answering dashboardupload · 1200 × 760
ScreenshotPortal analytics and content gapsupload · 1200 × 760
Enterprise-first

Built for the teams your security review answers to

Public where it helps you, locked down where it counts. Here is the compliance posture and the plumbing your IT and security teams will ask about.

ISO 9001

Quality management systems.

Certified

ISO 27001

Information security management.

Certified

SOC 2

Security, availability and confidentiality.

Type II

GDPR

EU data protection and privacy.

Compliant

Under the hood

Server-rendered (SSR)PostgreSQLPer-tenant isolationREST API + OpenAPIMCP serverSchema.org QAPagePer-portal sitemapsManaged SSL99.9% uptime target

For your IT and security team

  • ✓SSO / SAML and role-based access (owner, admin, agent, member)
  • ✓Append-only audit log on every privileged action
  • ✓Data encrypted in transit and at rest
  • ✓You own your data, with full export any time and no lock-in
  • ✓Private questions and private categories, enforced server-side
Pricing

Honest plans. No traffic tax, ever.

Start free. When you’re ready, the smallest paid plan is five dollars, on purpose. Need SSO and custom sign-up? That’s the Enterprise plan.

Free trial
Try every feature with nothing to lose.
$0 / 14 days
Start free trial
  • ✓Every Pro feature, unlocked
  • ✓Forumcat subdomain
  • ✓No credit card to start
  • ✓Keep your content when you upgrade
Starter
A real, single portal for a growing team.
$5 / month
Start with Starter
  • ✓Portal on a Forumcat subdomain
  • ✓3 team seats
  • ✓5,000 questions
  • ✓Full discoverability: search, AI, sitemap
  • ✓Analytics built in
Most popular
Pro
Your own domain, unlimited scale, priority support.
$99 / month
Start with Pro
Everything in Starter, plus
  • ✓Your own custom domain and SSL
  • ✓Import your knowledge base, wiki and docs
  • ✓Unlimited team seats and questions
  • ✓50 GB media
  • ✓Audit log and roles
  • ✓Priority support
Enterprise
SSO, custom sign-up, and controls for larger teams.
Let’s talk
Contact us
Everything in Pro, plus
  • ✓SSO / SAML and SCIM provisioning
  • ✓Custom sign-up and branded auth
  • ✓Multiple portals and custom limits
  • ✓Uptime SLA and dedicated support
  • ✓Security review, DPA, custom contracts
Why five dollars, and no free-forever plan?

Because free forums fill up with bulk junk. Spammers spin up throwaway portals by the hundred. A five dollar card stops that cold, which keeps the platform fast and your portal in good company. That is the only reason it exists, and you can still try everything free for 14 days first.

You won’t be charged by page views or active users, ever. The answers getting found is the point.

Compare every plan in detail40+ features across all four plans
FeatureFree trial$0 · 14 daysStarter$5 / monthPro$99 / monthEnterpriseCustom
Portal & branding
Public Q&A portal✓✓✓✓
Forumcat subdomain✓✓✓✓
Your own custom domain + SSL✓×✓✓
Custom logo, colors, background✓✓✓✓
Read answers without an account✓✓✓✓
Mobile-first, responsive on any device✓✓✓✓
Multiple portals×××✓
Your team
Team seatsUnlimited3UnlimitedUnlimited
Roles (owner, admin, agent, member)✓✓✓✓
SSO / SAML×××✓
SCIM provisioning×××✓
Custom sign-up & branded auth×××✓
Questions & content
Questions includedUnlimited5,000UnlimitedUnlimited
Media storage50 GB5 GB50 GBCustom
Categories & tags✓✓✓✓
Private questions & categories✓✓✓✓
Community answers (customers help each other)✓✓✓✓
Accepted answers & curation✓✓✓✓
Import existing knowledge base, wiki & docs✓×✓✓
Found by search & AI
Server-rendered pages✓✓✓✓
Schema.org QAPage structured data✓✓✓✓
Per-portal sitemap✓✓✓✓
Ranks on Google & search✓✓✓✓
Cited by AI assistants & chatbots✓✓✓✓
Custom analytics script✓×✓✓
Developer
REST API + OpenAPI✓✓✓✓
MCP server✓✓✓✓
Bring your own AI agent✓✓✓✓
Webhooks✓×✓✓
Analytics
Built-in analytics✓✓✓✓
Content-gap report (searches with no result)✓✓✓✓
Security & compliance
Encryption in transit & at rest✓✓✓✓
Per-tenant isolation✓✓✓✓
Append-only audit log✓×✓✓
Data export, no lock-in✓✓✓✓
ISO 9001 · ISO 27001 · SOC 2 · GDPR✓✓✓✓
Uptime SLA99.9% target99.9% target99.9% targetContractual
Custom DPA & contracts×××✓
Security review support×××✓
Support
Docs & community✓✓✓✓
Email support✓✓✓✓
Priority support✓×✓✓
Dedicated support & onboarding×××✓

The free trial unlocks Pro-level features for 14 days. Enterprise features (SSO, SCIM, multiple portals, SLA, dedicated support) are not part of the trial. Limits shown are drafts for the new four-tier model and need confirming in packages/shared before launch.

FAQ

Fair questions

Styled exactly like a thread on your own portal. Question, accepted answer, and all.

✓ Accepted answer
Forumcat

Fully hosted. There is no server to run, no Docker, and no plugins to maintain. You sign up and your support forum is live in minutes on your own domain, with SSL managed for you. That is the main reason teams move over from self-hosted forum software: you get the forum without owning the infrastructure.

The next question is already being typed.

Give it a warm, public place to land.

Start free trial

No credit card to start. Live in five minutes.